If you suffer from a red eye or irritation then book in for a private See & Treat appointment.  We will try and book you in on the same day where possible and waiting times are usually no more than 20 minutes.  Unfortunately, the NHS funded See & Treat Service has been terminated by the local NHS Inndependent Care Board (ICB) from 31st October 2025.

After 31st October 2025 you will have to either:

  1. book a private Urgent Eye appointment at our practice (£75)
  2. call your GP
  3. call UHCW eye casualty

We are extremely concerned about the termination of the NHS funded service by the ICB (NHS Integrated Care Board) and would urge all patients to register their compliant here.

Eligibility Criteria

You will be eligible for the See & Treat service if you have any of the following:

  • Eye discomfort or irritation
  • Red eye where there is no loss of vision or pain
  • Minor foreign body and emergency contact lens removal (not by the fitting practitioner).
  • Dry eye
  • Epiphora (watery eye)
  • Trichiasis (in growing eyelashes)
  • Differential diagnosis of lumps and bumps in the vicinity of the eye
  • Flashes/floaters
  • Retinal lesions
  • GP or Optician referral

 

After the Consultation

After your consultation, one of the following actions will most likely occur:

  • The optometrist decides to manage the condition, and offers advice and/or prescribes/recommends medication.
  • The optometrist carries out a minor clinical procedure e.g. removal of foreign body.
  • The optometrist makes a diagnosis and refers you urgently/non-urgently into the Hospital Eye Service using appropriate channels of communication.
  • The optometrist reassures and discharges you.

Book Appointment

Call 024 76 444566

Red Eye: Common Causes

There are a number of causes of red eye.  The most common causes include:

  • Dry eyes
  • Conjunctivitis (viral, bacterial or other organisms)
  • Episcleritis
  • Allergy
  • Foreign body
  • Contact lens wear
  • Pterygium

Go to Eye Casualty if you experience:

  • A sudden loss of vision (rather than blurring)
  • If you have a sudden onset of pain in your eye
  • Chemical injuries
  • Sudden onset of double vision
  • Foreign body injury (especially if hammering or chiselling)
  • Penetrating trauma

This is not an exhaustive list, please contact us if you are unsure.